This person’s primary responsibility is to manage projects through the agency, ensuring projects deliver on the brief, stay on schedule, and are within the allocated time and budget estimate. This team member is fundamental to the project's success as they are the conduit for work to happen. They will work with a cross-functional team of creators, including designers, copywriters, content creator, and digital specialists. This person must communicate effectively with various internal and external personalities with grace and empathy, all while having a bias toward forward progress. They also must stay cool under pressure and be skilled at adding a little levity when things get hot.